1. Access & Visibility

Askme operates on top of your existing product - not inside it.
It sees the interface exactly as a user would, through the DOM and visual layer.
No backend access, no API keys, no database connections.

Works as a browser extension or a lightweight JS snippet (~1 KB)
Reads only the active domain (sandboxed, no cross-site access)
Sensitive fields such as passwords, payment data, or personal identifiers are automatically ignored
Clients can manually exclude specific interface areas from analysis
For mobile and hybrid apps, Askme runs through a secure WebView-based SDK with limited visibility



2. Interface Understanding & Response Logic

Askme combines real-time vision analysis with internal playbooks trained on your product’s structure.
The vision layer interprets the current UI, while playbooks define logic for recognized workflows.

DOM snapshots are processed securely in the cloud (U.S. or E.U. regions). On-device processing is available for enterprise environments
Typical response time: under 2 seconds
Common user scenarios are cached for faster responses
The assistant can reference or highlight interface elements in supported environments
Context (user roles, permissions, pricing tiers, or languages) is inferred from the current session



3. Updates & Adaptation

Askme continuously monitors interface consistency and adapts automatically when the product changes.
It compares DOM structures and visual layouts to detect differences and retrains context asynchronously.

When a significant change is detected, a diff report is generated for review
Frequent deployments are handled automatically without human input
If an element becomes unrecognized, Askme disables its guidance on that screen and provides a fallback response instead of guessing
Clients are notified of major UI shifts when relevant to end-user guidance



4. Security & Compliance

Security and privacy are embedded in the core of Askme’s architecture.

All data is encrypted end-to-end during transfer and processing
Cloud regions: United States / European Union (AWS, GCP, Azure)
Personal data (PII, payment information, SSN) is automatically redacted
Fully aligned with GDPR, SOC 2, and HIPAA requirements
Enterprise clients may request DPA or conduct independent audits
Session data is ephemeral and deleted within 24 hours by default



5. Integration & Lifecycle

Implementation is minimal.
For web products, a single JavaScript line was added to.
For internal systems - browser extension.
For mobile apps - SDK or WebView integration.

Askme requires no backend integration and no infrastructure changes.

“Controlled Launch” = shadow mode, where the assistant observes user behavior but doesn’t respond until validated by your team
Logs and performance metrics are available through a secure dashboard
Continuous updates are managed by our team — we maintain accuracy and uptime at all times